Miami Watch Repair
Gray & Sons Jewelers is the most respected independent Watch Repair and Service Center in Miami. Serving local and international clients since 1980. We repair fine Swiss mechanical watches and have six swiss-trained Master Watchmakers and Jewelers with over 150 years combined experience to perform all watch repair services- including:
- Overhaul
- Polishing / Dent Repair
- Crystal Replacement
- Crown Replacement
- Water proofing
- Band and Bracelet Repair/Replacement / Rebuilding
Gray & Sons Jewelers is the most respected independent Watch Repair and Service Center in South Florida
Miami Showroom
Hours are 10am to 5pm Eastern, Mon-Sat
Telephone
Hours are 9am to 6pm Eastern, Mon-Sat
Toll Free: (800) 918-2608
Local: (305) 865-0999
Fax: (305) 865-9666
MODELS WATCH REPAIR BLOGS
Not in South Florida?
Request one of our Easy Ship Boxes and we will take care of you!
Repair Your Watch at Gray & Sons
- A form will come with your Easy Ship Box that you'll need to fill out.
Send box and form with your Watch to Gray & Sons - We will evaluate your watch and contact you with an estimate
- If estimate is to your approval we will move forward with repair
- If you wish to repair at a different time we will ship the Watch back
to you at no cost to you

Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate.If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks. If you wish to repair at a different time we will ship the watch back to you at no cost to you.
Watch Repair | Miami | Miami Beach | Bal Harbour | Surfside | Fort Lauderdale | West Palm Beach
OUR EXPERIENCE
OVER 150 YEARS OF COMBINED WATCHMAKING AND JEWELRY/CASE AND BRACELET REPAIR EXPERIENCE!

How to Repair Your Watch with Gray & Sons Jewelers
We offer our watch repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.
Local Repairs
Come visit our showroom and let us evaluate your watch. Our Master-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.
National Repairs
To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items. This allows you to receive our state of the art services anywhere in the country, so you never compromise on the care your watch rightfully deserves.
Watch Repairs by Gray & Sons
Some watch repair shops just take shortcuts once they have your money but that's not what you're going to see from our team. Explore our repair videos on YouTube by searching "Gray and Sons," or visit our Miami Beach showroom. We specialize in brands like Rolex, Cartier, Patek Philippe, Omega, and more, offering unmatched quality and care.
Each-pre-owned watch that we sell at Gray & Sons has undergone a sophisticated inspection by our master trained technicians. That means that timepieces have been tested inside and out to ensure functionality as well as timekeeping.
Whenever they need to repair or replace an individual component, our watchmakers use Swiss parts. These components, whenever possible, come from the manufacturer. Sometimes our master watchmakers fabricate and refurbish parts that are not otherwise available to us to purchase from our sources.
Watch Return Policy. Once your watch repair or service is complete, we’ll notify you promptly to arrange for its return. We urge you to pick up your watch as soon as possible after receiving this notification. Please note that if a watch remains unclaimed 180 days after we provide written notice of its availability, Gray & Sons will not be held liable for any loss, provided you’ve authorized the repairs or service. Your timely response ensures your treasured timepiece is safely back in your hands.